Your online didgeridoo store Get your didge from Down Under

Didgeridoos Down Under

Privacy Policy


How do you spell didgeridoo?

Some of the popular spellings are:

  • didgeridoo
  • didjeridu
  • didjuridoo
  • didjuridu
  • didgeridu

The name came from the first white settlers in Australia. The pronunciation of the word didjeridu is said to be the sound that they heard coming from the instrument.

 


Ordering products Online from Didgeridoos Down Under is designed to be as simple as possible, while allowing maximum security and privacy for all your details.

Encryption


Crucially, unencrypted credit card details will NOT be stored on our server, and will be sent only in encrypted form. The encryption technologies we use are SSL and GPG.

Your Choice


If you do not wish to place your order on the internet, we offer you the option of phoning, faxing or mailing in your order. Email: Contact Us
Phone: [ +61 2 4392 1047]
Fax: [ +61 2 4392 1047]
Address:
Didgeridoos Down Under
PO Box 6047
Gorokan NSW 2263
Australia

Collecting Anonymous Information


We automatically collect general website traffic information (such as how many people have visited the site, most popular pages etc). This information is collected into aggregate results in order to evaluate our service and business practice in an effort to provide you with an optimum shopping service.
We will never identify or disclose individual customers or visitors information or purchases.

Collecting Personal Information


We collect personal information submitted by you to manage and deliver your order or as part of an entry to a competition or product review. We do not disclose personal information for any other purpose.

Use of Personal Information


We will use personal information as supplied by you to process and deliver your order. We will disclose personal information such as your delivery address to a delivery service provider (ie a courier) as selected by you when you place your order.
We will only publish personal information with your consent (e.g. if you win a competition) and then only in part (eg. The winner is Dave of Artarmon, Sydney). We do not publish personal information for any other reason without your consent.
Under no circumstances will Didgeridoos Down Under sell or receive payment for licensing or disclosing your personal information.

Offline


If you do not wish to place your order on the internet, we offer you the option of telephoning, faxing or mailing your order.

Cookies


For added convenience, we have employed a "cookie" system for our website. A "cookie" is a small file placed on a customer's machine which lets our site store information. This information allows us to make our site easier to use. Cookies allow our servers to keep track of customer details between visits to our site. Information stored by the cookie includes website traffic data. This is not used to identify individual details but only collated into aggregate anonymous results in order to evaluate and improve our shopping service for our customers.

Credit card information is never stored in the cookie.


Email Addresses


We will store your email address if you: send us a query; place an order or subscribe to an email list. Your email address is used for the purpose you provide it for and statistical information.
They are never disclosed for any other purpose.
With your permission, your details will also be used to advise you of special promotions. You may also remove your email address from our subscription service at any stage.

Email Subscription Lists


Our email subscription service is an 'opt-in' system.You may unsubscribe or add additional interest categories at any stage.

Spam


We will never knowingly send you electronic messages without your consent. For more information on the 'Spam Act 2003' please visit the Australian Government's website:
http://www2.dcita.gov.au/ie/trust/improving/spam_home

Credit Card


Unencrypted credit card information is NOT stored on our internet servers. When you place an order our website encrypts and passes all order information back to our office.

Firewall


Our order processing system is protected by our network firewall & router. A firewall is a hardware and software security system designed to filter specified exchanges of information and restrict access to authorised systems and users.

Third Parties


Didgeridoos Down Under never sells personal or anonymous information to third parties.

Feedback and Complaints Handling Procedure


Didgeridoos Down Under welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.

Peace of Mind


We will only use your details and order information, including mailing addresses, email address, and phone number, to fulfill your order and to advise of the status of the order.
didgeridoo didjeridu

Testimonial

I have never seen such great customer service as I have seen with you guys! I was buying a didjeridu as a birthday present and Craig was soooo helpful and bending over backwards to help me.

 

The didge that Craig helped me pick has been and still is a huge hit. It sounds and looks fantastic. 
Thank you so much!! I'll recommend you to everyone 
Best regards,
Karina

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(c) 1997 - 2005 Didgeridoos Down Under - all rights reserved
PO Box 6047,
Gorokan,  NSW
 AUSTRALIA 2263.
Phone +612 4392 1047
Fax +612 4392 1047
Mobile Phone 0412 727 985
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